01
Start with the evidence
Send your invoices
Start with 30 recent freight or freight-forwarder invoices, plus the quotations, rate cards, contracts or shipment records available to you.
UAE freight recovery & intelligence
Recover what freight overcharges are costing you.
AI-powered freight audit and spend intelligence for UAE businesses. Muraja combines business-grade AI-assisted review with human verification to find invoice discrepancies, identify avoidable freight spend and help prevent the same leakage from happening again.
Find overcharges.
Identify avoidable freight spend.
Prevent it happening again.
AI-automated
Human-validated
Evidence-backed
Recovery opportunity
Industry benchmark
Invoice leakage is only the first layer.
3 – 8%
Some freight-audit benchmarks cite potential invoice leakage in the 3–8% range in certain operating environments.
Industry estimates vary materially by carrier mix, freight mode, contractual structure and audit maturity. This is not a Muraja performance claim. Additional savings opportunities may exist beyond invoice errors, but Muraja does not assign a percentage until the spend has been analysed.
| Charge | Agreed | Invoiced | Status |
|---|---|---|---|
| Ocean freight 40'HC | 6,795.00 | 6,795.00 | Verified |
| Fuel surcharge (BAF) | 778.00 | 985.00 | Flagged |
| Documentation fee | 165.00 | 165.00 | Verified |
| Terminal handling | 1,139.00 | 1,139.00 | Verified |
| Cleaning / accessorial | — | 330.00 | Flagged |
Flagged lines are reviewed against the underlying quotation, rate card or shipment record before anything is presented as a finding.
AI-assisted recovery workflow
AI-assisted review, verified by people.
Technology helps Muraja extract and structure freight charges, compare them with quotations, rate cards, contracts and shipment records, and flag potential anomalies for review. Every material finding is manually verified before it reaches the client.
Automated extraction
Rate & document matching
Controlled business systems
Human validation
AI-assisted structuring
Extracts and organises charges for review
AI-assisted matching
Compares invoices against quotes and rates
Human control
Potential issues are verified before presentation
How Muraja works
From invoice to recovery — then intelligence.
One controlled journey. AI-assisted analysis helps with the heavy review work, while every material finding is validated against the commercial evidence before it reaches you.
02
AI preparation
AI helps structure the data
Muraja uses AI to organise invoice charges and supporting documents into comparable freight cost categories, even across different logistics providers and formats.
03
AI-assisted verification
AI flags potential discrepancies
AI-assisted matching helps surface potential discrepancies, while deterministic calculations are used for rates and charges where appropriate. Muraja verifies the evidence before a finding is presented.
04
Human control
We validate every finding
A discrepancy is never treated as valid simply because AI flagged it. Muraja checks the underlying quotation, rate, shipment record and commercial evidence first.
05
Financial outcome
Recover, then learn from the spend
Receive an evidence-backed findings report with support for correction or recovery. Muraja can then analyse recurring spend patterns to identify avoidable cost and help prevent leakage before cash leaves the business.
Secure AI-assisted workflow
Controlled business systems
Potential issues flagged for review
Human verification before findings
Technology helps Muraja review large volumes of freight data efficiently. Client documents are handled through controlled business systems, potential findings are flagged for review, and every material discrepancy is verified by a human before it reaches the client.
No system implementation. No change to your freight forwarders.
From finding to recovery
Turning evidence into money.
Finding an incorrect charge is only the first step. Once a discrepancy is verified, Muraja helps move the issue from evidence to correction, credit or recovery.
01
Evidence Pack
Build the case
Muraja documents the discrepancy against the invoice, agreed rate and relevant commercial evidence — creating a clear record of what was charged, what should have been charged and why.
02
Direct Resolution
Challenge the charge
The validated evidence is taken to the freight provider to request the appropriate outcome — whether that is a corrected invoice, credit note or refund.
03
Commercial Escalation
Escalate when necessary
If the issue is disputed or unresolved, the case can be escalated through the freight provider's senior commercial or finance channels and, where appropriate, an external commercial-resolution process.
04
Formal Route, If Required
Support the next step
Where commercial resolution is unsuccessful and further action is economically justified, Muraja prepares the audit evidence and case chronology needed for the client and its appointed advisers to pursue the appropriate mediation, arbitration or legal process.
05
Recovery Confirmed
Verify the outcome
Muraja confirms that the financial result has actually occurred — whether through a corrected invoice, credit note, account adjustment or refund — and records the verified recovery.
Most validated discrepancies should be resolved commercially. Formal escalation is used only where appropriate and economically justified.
The appropriate recovery route depends on the freight provider, contractual terms, jurisdiction and circumstances of the dispute.
What we review
Where Muraja applies scrutiny
Not just a list of charges — a structured review of billing integrity, commercial terms and shipment-level accuracy.
Billing integrity
- Duplicate invoices and duplicate charges
- Credits or corrections that were never applied
- Obvious line-level anomalies requiring explanation
Commercial terms
- Contracted rate vs invoiced rate discrepancies
- Quotation vs final invoice mismatches
- Incorrect discounts or unsupported pricing deviations
Surcharges & accessorials
- Fuel surcharge calculations
- Unquoted or unsupported accessorial charges
- Detention and demurrage calculations where records permit verification
Shipment & service checks
- Weight and dimensional discrepancies
- Shipment data inconsistencies
- Service-level discrepancies against the agreed movement
Settlement logic
- Currency and exchange-rate mismatches
- Line items that cannot be reconciled to the underlying basis
- Charges requiring further documentary support before acceptance
How Muraja handles uncertainty
- Muraja does not challenge a charge without supporting evidence
- Where documentation is insufficient to verify a discrepancy, we say so
- Findings are presented only after manual validation
Evidence before claims. The objective is not to create noise — it is to isolate commercially meaningful issues with a defensible supporting basis.
Beyond invoice errors
Correct does not always mean efficient.
Muraja does not stop at incorrect invoices. We analyse freight spend to identify where technically correct charges may still represent avoidable cost.
Muraja Freight Intelligence
Recover the leakage. Then understand the spend.
AI helps Muraja identify repeat cost patterns across shipments, services, accessorials, lanes and logistics providers — giving finance and logistics teams a clearer view of where freight money is going.
01
Premium Service Leakage
Identify express and premium shipments where a lower-cost service may have met the same delivery requirement.
Service selection
02
Demurrage & Detention
Identify recurring container charges and delay patterns that may point to preventable operational leakage.
Delay costs
03
Shipment Consolidation
Find shipments that may have been combined without compromising required delivery deadlines or service levels.
Shipment efficiency
04
Accessorial Leakage
Identify recurring waiting, storage, redelivery and other ancillary charges that may be avoidable or reducible.
Ancillary spend
Rate Intelligence
See how your freight costs compare.
Compare freight costs across carriers, forwarders, lanes, historical periods, comparable quotes and external benchmarks where reliable data is available.
Carriers
Forwarders
Lanes
Historical periods
Comparable quotes
External benchmarks*
*External benchmarking is used only where sufficiently comparable and reliable data is available.
Recovery and intelligence are measured separately.
The 3 – 8% benchmark above refers only to potential invoice leakage. Additional savings opportunities may exist beyond invoice errors, but no savings percentage is claimed until Muraja has analysed the client’s actual freight spend.
Who we help
Built for businesses where freight spend deserves independent scrutiny
Muraja is designed for UAE importers, distributors and manufacturers managing meaningful recurring freight expenditure across multiple forwarders, carriers, routes or shipment types.
Importers
Distributors
Manufacturers
Multi-carrier logistics
Finance & procurement
Especially useful when
01Freight invoices are reviewed manually.
02Multiple forwarders use different invoice formats.
03Agreed quotations are difficult to reconcile with final charges.
04Finance teams lack the time or freight expertise for line-by-line checks.
05Invoice dispute deadlines are easily missed.
Start with recovery
30-Invoice Audit — Free Initial Review
Start with 30 freight invoices and the corresponding quotes or rate agreements. Additional shipment documents are only requested where needed to verify a finding. Muraja will assess whether material, evidence-backed discrepancies exist before you commit to a broader engagement.
Two problems. Two commercial models.
Recovery is paid from measurable cash outcomes. Freight intelligence is an ongoing monitoring and analysis service, so it is priced separately.
Muraja Recovery
~25%
Contingency-led. Muraja receives an agreed share of money actually recovered, credited or prevented through validated invoice corrections.
Designed for measurable invoice leakage and recovery outcomes.
Muraja Intelligence
Subscription
Recurring monitoring & analysis. Ongoing freight spend intelligence covering avoidable operational cost, recurring leakage patterns and rate visibility.
Priced by freight spend, invoice / shipment volume, providers and scope.
Exact Muraja Intelligence pricing is not published yet. Subscription structure will be validated through pilot conversations and tailored to the complexity of each freight operation.
Trust & security
Your freight data stays controlled.
Muraja only requests the documents needed to perform your review. Client files are stored in restricted business cloud storage, access is limited to authorised Muraja personnel, and findings are manually verified before they are presented to you.
Secure AI-assisted workflow
Controlled from upload to evidence pack.
Technology helps Muraja review large volumes of freight data efficiently. Client documents are handled through controlled business systems, potential findings are flagged for review, and every material discrepancy is verified by a human before it reaches the client.
How your documents move through Muraja
01Secure upload
02Restricted review
03AI-assisted analysis
04Human verification
05Evidence pack
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Secure Client Upload
Each client receives a private upload location for invoices, contracts and shipment documents.
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Restricted Access
Your files are kept within restricted business cloud storage and are not visible to other Muraja clients.
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Business-Grade AI Processing
Where AI is used to support analysis, Muraja uses commercial AI environments with business data protections rather than public or free consumer tools.
✓
Human Verification
AI can flag a potential issue. Muraja verifies the underlying invoice, rate agreement and supporting evidence before presenting it as a finding.
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Minimum Necessary Data
We only request information needed for the audit or spend analysis. Additional documents are requested only where required to verify a specific finding.
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Confidential Handling
Client information is used solely to perform the agreed Muraja service and is handled under our confidentiality and data-handling terms.
Muraja Recovery
Invoices, quotations, rate cards or contracts, plus supporting shipment evidence where needed.
Muraja Intelligence
Shipment data, freight history, operational charge data and rate comparisons within the agreed scope.
A low-risk first step
Not sure whether freight leakage is significant in your business?
Don't guess. Test 30 invoices.
Start with 30 freight invoices and the corresponding quotes or rate agreements. Additional shipment documents are only requested where needed to verify a finding.